GET IN TOUCH WITH ME.

With this website I say “Hi”, share my perspective and vision, and provide you with the essentials of me, Alexander Brenk, as a person - personally and professionally.

Want to work with me on (Customer) Experience Improvements?

Let's start a conversation about how I redefine the term "Customer Experience" and how together, we will create value by successfully implementing improvement initiatives and thereby sustainably evolve your (Customer’s) Experience. I will show you my vision of how we can further develop the vision and impact of (Customer) Experience Improvement in your organization.

FAQs

    • In recent years, the term “customer” has evolved into a ubiquitous buzzword, overshadowing its specific meaning. While the word instantly resonates, it has also become limiting. Given that my primary focus lies in interactions themselves, processes, and their enhancement, I intentionally enclose the word 'customer' in parentheses to initiate a shift towards emphasizing experiences, interactions, and relationships. Eliminating the term entirely is unnecessary; enclosing it in parentheses, in my opinion, is more appropriate.

    • Collaboration and building relationships are a key element for me. This page provides you with a solid base of who I am to start a conversation from my side. The purpose if this page is to serve as a platform.

    • Transparency and self-reflection are core values of my person. I like to share what fascinates me, who I am and my plans to create a platform. With this, I consciously create not only transparency, but also the basis for my environment to measure me against these values and to hold me accountable. This allows me to sustainably grow. n text goes here